CALGARY, AB | January 26, 2018


Right Use of Power for Practitioners

From Principles to Practice in the Helping Professions

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Limited quantity available.

Registration Expires:


You got into the field because you care, and you do your best to help the people you serve. 

But you work in an imperfect system in an imperfect world, and there are times when you just can't seem to reach the person across from you: 

  • the "resistant client" or the "oppositional youth".
  • the compliant person who agrees with everything you say but who doesn't improve. 
  • the client who attends for one ot two sessions and simply disappears.
  • the student who's cutting classes and isn't connected to the school. 

It can leave you wondering if you've had any impact at all. 

What you might not know is that your power and the dynamics it creates in the relationship can contribute to feelings of stuckness and frustration...for both of you!  


The Big Impact Academy is a deep learning experience, an atypical innovation accelerator, and a mastermind group experience for leaders and employees at charities, nonprofits, and NGOs. We bring you a wide range of events, webinars and coaching opportunities to build leadership capacity, improve design thinking and innovation processes, measure and communicate your impact.

We're thrilled to bring you an immersive event with Jeff Couillard and Kelly Waters-Radcliffe, R.Psych., two dynamic presenters, Advanced Right Use of Power instructors and experts on outcome-based addiction and mental health service delivery and utilization-focused evaluations for the nonprofit sector.

What is 'power'? And what do you know about it in your life? Join Jeff and Kelly as they help you explore the impact of power dynamics between you, your client and your teammates. Specifically, we'll be exploring;

  • The 3 Types of Power (and why it's so important to know the differences).
  • Power Dynamics (how they manifest in relationship and provide both challenges and opportunities for growth).
  • The 4 Dimensions of the Right Use of Power framework.
  • Power in Practice (including how to notice "acts of power", solicit and use feedback effectively, shift fom "good intentions" to powerful impact).

Who should attend?

Right Use of Power is designed for anyone who finds themselves in the position of providing care to other people, or leading teams in the helping profession. This particular workshop is intended for educators, front line practitioners, clinicians and team leads. The principles, strategies and tactics that Jeff and Kelly will bring to life in their engaging and practical session are immediately applicable in a wide range of relationships and contexts.



Family Therapist and Clinicial Supervisor

Enviros Base Camp

Kelly is a registered psychologist, family therapist and seasoned trainer. His specialties include Right Use of Power, Ethical Decision Making, Client-Centered care and Non-Violent Communication. Kelly is extremely adept at helping people identify and clarify their needs, values and strengths in relation to whatever challenge is at hand.



Attainability Group & the Big Impact Academy

Jeff Couillard, founder of the Big Impact Academy and principal of Attainability Group (a boutique consulting firm focused on building incredible teams) is an experienced leader in the nonprofit, education and community sectors. His vision is to help organizations build incredible teams. From leading multi-disciplinary professionals to facilitating change management, keynote addresses to small group facilitation, Jeff has a knack for engaging teams in the conversations that matter.

What are people saying?

I have worked with Jeff Couillard in various capacities over nearly a decade. Jeff has a very unique and inspiring style, which I have seen produce phenomenal results over the years with respect to change management and conflict resolution. He is exceptionally knowledgeable without ego getting in the way, and facilitates in an empowering, positive style. He has an unassuming style, yet delivers world class facilitation. I would have no hesitation recommending Attainability to collaborate with and empower your team!

- Lisa Graham, HR Advisor, Town of Cochrane

Kelly provided an excellent session on how to practically engage clients and staff in the development and implementation of "progress monitoring" in a treatment program. He de-mystified the whole process and made me realize what's possible.

- Participant, Wilderness Therapy Symposium 2015

I wanted to let you guys know how much I got out of your programs. The information you both engraved on us had so many applications that I am already using some methods of position of power with parents and teachers while also respecting what motivates and drives our teachers to allow them to feel more fulfilled and engaged in the pedagogical practice.

- Brent Legault, Rockyview School Division

Jeff is an excellent presenter; organized, engaging and calm in his approach. I always look forward to his workshops which are filled with concrete, personal and professional examples.

- Chantal Daymiko, Chinook's Edge School Division

Our group has had Jeff come several times to help us take a look at how we practice in our work. His activities are engaging and were able to have us come to a better understanding on what we need to focus on in our jobs. He is easy to talk to and is able to support us in what can be challenging process of examining our roles in our jobs.

- Andrea Caines, Chinook's Edge School Division

"I want to say that it is relevant to me as a human being first, and second as a leader."

- Joan Green, Calgary Reads


The Big Impact Academy's "Right Use of Power for Practitioners" is a one day hands-on and immersive session for practitioners in the helping professions (frontline, clinicians, team leads, educators, counsellors, etc).

Friday, January 26th:

8am-9am: Registration and coffee/tea

9am-12pm: Right Use of Power with Jeff Couillard & Kelly Waters-Radcliffe

12pm-1pm: Bring your own lunch

1pm-4:30pm: Right Use of Power cont.

What we'll be covering:

This one day workshop was developed for educators, clinicians, team leaders, supervisors, managers and executives in a variety of helping service fields; including child welfare, justice, child and youth care, youth homelessness, education and health. It consists of a highly interactive, inspiring and practical day of learning. 

We'll be using a variety of tools and activities to engage in a conversation about power and how it manifests in our practice with the people we serve and with each other.

You'll leave with;

  • A deeper understanding and awareness of your own "role power", and how it manifests in your practice.
  • Several practical activities to undertake with your team to open a conversation about power and how it affects your relationships within the team and your clients.
  • An ability to identify and work with the power dynamics in your practice with clients and within your organization.

**Hours and venue are subject to change. Please check back for updates.


cSPACE Projects

1721 29 Ave SW

Calgary AB

Phone: (403) 476-2025

Our Big Impact Academy workshop will be held at the beautiful new cSPACE Projects in Calgary, AB.



This Big Impact Academy event is brought to you by;